Video

In order to make it as clear as possible for you how various components should be assembled or how connections should be made, we have developed videos that explain this clearly.

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Frequently asked questions

Do I get a discount if I buy more lights?
For projects or larger numbers we can often make a competitive price. Please contact us for the possibilities!
How can I request a quote?
This can be done via customer service.
What is the status of my order?
The order status of your order will be sent via e-mail. Do you still have questions? Then please contact the customer service.
I did not receive the right products. What do I do now?
Please contact Customer Service and we will sort this out for you!
How long will it take for my order to be delivered?
This depends on the most current stock. For delivery times, please contact the customer service.
What are the shipping costs?
This depends on the order amount, the destination country and the type of products. Please contact Customer Service for the exact shipping costs.
Can you draw up a lighting plan for me?
You certainly can! Contact us and we will be happy to help.
Which lamps do I need for my situation?
This depends on your situation. Please contact our experts for help with the appropriate lighting.
I have a complaint, where can I go?
For complaints, please contact our customer service. Send an e-mail to verkoop@berla.nl or write a letter to the address below: Berla bvt.a.v. complaints department Hercules 85126 RK GilzeThe Netherlands Our staff will review the complaint and try to resolve it to everyone's satisfaction. After receipt of your complaint, you will receive a confirmation from us. We will respond to your complaint within 14 days of receipt. Should it take longer, you will be informed.
Can I also have the ordered items assembled / installed by you?
We do not provide installations. However, we can put you in contact with a recognised installer. Send an e-mail to our customer service and we will be happy to help you.
What happens if one of my lamps fails?
Contact Customer Service and we will solve it for you.
What is the warranty period on the lighting products?
We offer a two-year warranty.