FAQ

The possibilities are very wide, as we produce in-house.

Our custom-made fixtures are available in all common RAL colors, from matte to textured powder coating. We often work with high-quality aluminum and can provide custom solutions in specific materials or finishes, always taking the technical requirements of the lighting into account.

For complaints, please contact our customer service.

Send an e-mail to [email protected] or write a letter to this address:
Berla bv
complaints department
Hercules 8
5126 RK - Gilze

Our staff will review the complaint and try to resolve it to everyone's satisfaction. You will receive a confirmation from us after receiving your complaint. We will respond to your complaint within 14 days of receipt. If it requires more time, you will be notified.

To access the Berla customer portal, please complete the application form on the website. After your application is approved, you will receive login details, giving you access to our full product range and the ability to request quotes or place orders.

As manufacturers, we have complete control over quality. The lifespan of LEDs depends heavily on heat generation. We use specially designed aluminum profiles and high-quality components to optimally dissipate heat. Furthermore, each custom-made fixture undergoes a technical inspection before production, ensuring a long lifespan and excellent color rendering (high CRI).

Yes, absolutely. We ensure that your lighting plan complies with all relevant (inter)national standards and requirements, such as NEN standards, which is essential for a safe and compliant work environment or retail space.

The cost of expert lighting advice depends on the complexity of the project (square meters, number of rooms). The added value lies in guaranteed quality, energy efficiency, and the prevention of costly retrofits. Request a free, no-obligation consultation for a price estimate.

For an accurate and expert lighting plan, we need at least the most recent floor plans (preferably in CAD format), an impression of the desired ambiance, and the functional requirements for each room.

The process begins with a free consultation. Our lighting experts will assess your wishes, the function of the space, and the required dimensions. We then translate this into a professional, customized lighting plan. This plan is a comprehensive advisory report that guarantees the perfect light balance, design coherence, and ideal ambiance for your home or project.

Many of our custom fixtures are modular. Although the profile is fixed, the light sources and controls can often be replaced or upgraded later, guaranteeing the longevity and flexibility of your investment.

Custom lighting at Berla Lighting means the solution is fully tailored to the architecture and your needs. This ranges from designing unique, exclusive designer fixtures based on a technical drawing to producing custom LED lighting – including strips and profiles – in the exact desired length. The goal is seamless aesthetic and functional integration into your project.

Absolutely. Berla has extensive experience in the high-end segment, including government buildings, hotels, retail chains, and offices. Custom lighting is used to combine functional and safe lighting with a unique, exclusive look, essential for projects in retail, hospitality, and office environments, among others.